Sentral Union Station | Denver Apartments

Andrew Shaffer 2 months ago

I would like to personally thank this apartment complex for giving me the full “luxury obstacle course” experience. Move-in day started with elevators not working, which really helped build character while carrying furniture up multiple trips. The apartment wasn’t exactly ready, but surprises keep life exciting. The AC has apparently been training for the Olympics in disappearing acts — breaking multiple times, especially during summer, because who doesn’t enjoy indoor tropical conditions after paying premium rent? Hot water outages? Absolutely. Nothing wakes you up faster than a freezing shower before work. The hot tubs are also decorative most of the time, which is great if your dream has always been to stare at water you can’t use. Parking is another luxury feature. Paying extra every month for a reserved spot while random guests occasionally use it anyway really adds suspense to coming home. Maintenance has had some memorable moments too.Bonus points for the dishwasher apparently being installed with hope and positive thinking instead of actual screws To be fair, the front desk staff has always been friendly and helpful. Unfortunately, getting meaningful responses from management sometimes feels like trying to contact a witness protection program. Overall, if you enjoy surprise outages, mystery maintenance adventures, and paying luxury prices for survival-based living, this may be the place for you. Enjoy paying a fortune to live.

Ashley Thomason a month ago

We had a great time at Sentral in Denver! The unit was modern, spotless, and comfortable for our stay. Easy check-in and check-out. Very responsive and helpful hosts. Was very central to Coors Field, Ball Arena, and bars downtown. Parking reservation in the garage was easy after downloading an app ($30/night). We will definitely be back! Thank you.

Amy Sharma 6 months ago

I’ve had a genuinely great experience with Sentral Union Station so far, from my initial tour through move-in. The leasing and onsite teams have been incredibly responsive and welcoming throughout the process. Lara and Garrett were wonderful to work with during leasing and made the entire experience feel smooth and well-organized. The onsite team has also been very helpful and friendly. The apartment itself was clean, and the building feels safe and well-maintained. The location is incredibly convenient with great connectivity to the downtown area. Overall, it’s been a very positive experience, and I’m really happy with my decision to live here. I would recommend Sentral Union Station to anyone looking for a great place to live.

Tarina Aleamoni 2 months ago

I’ve been living here for over a year and I’m always very impressed with the maintenance team. They are by far the best I’ve had at any apartment. I just had a recent issue with my microwave, and Jhon and his team had a new one installed within just 5 days after inspecting. They are always very quick and responsive within the app. Thank you to the maintenance team for always providing a smooth experience here.

David Copeland 7 months ago

We stayed last weekend, and it really left a bad taste in our mouths. I was told there would be someone at check in 24/7. We waited for an hr for someone to come to check in because we didn’t know how to get into the parking garage. Once we got parked we went to the room and the code didn’t work. My wife and son waited patiently as I searched the building for someone to help because the check in was empty again. Around another hour later I was told that the door had become disconnected from the system so I got another code. We wanted to jump in the hot tub to unwind from this mess, and we were told both hot tubs were not functioning. This is the main reason we stayed here. The onboarding could definitely be improved to avoid this for future visitors. The property itself was very nice, we just felt like we were on an island when it came to help.