Windsor Winchester Apartments

J 4 months ago

I've lived at Windsor Winchester for almost 3 years, and things have gone downhill badly since the new Windsor management took over in September '25. The leasing office staff are rarely available and refuse to answer basic questions unless you schedule an appointment, even when they are sitting in the office. An elevator has been broken for 3+ months. There have been car theft from the locked garage, mailroom theft, and even squatters in vacant units. There is essentially ZERO security on the property. Common areas are poorly maintained, the pool is often disgusting, and management seems completely indifferent. They're only responsive when you're signing or paying lease. The only positive thing here is the maintenance team — they are great. Unfortunately, the rest of the staff and management have been extremely disappointing. For a place that advertises itself as “luxury”, this is far from it. I'm counting the days until my lease ends.

Pluto 2 months ago

The office staff is always so friendly and hard working! Yohanna is excellent at finding solutions, the manager always has a smile on her face and the Emily and Melissa are always so polite when I enter the office and helpful when finding packages. The maintenance guys are also so helpful. John and others are always professional and kind. These guys are great and will solve any problem! Overall, no property is perfectly spotless all the time but I’m really enjoying my stay here at Winchester.

Diana S 2 months ago

A big thank you to the maintenance team! Hector, John and Preston take care of any issues immediately and most importantly very efficiently. This community is clean and well taken care of since the take over of the new team and I am very impressed. The leasing team is also very helpful and communicate promptly. Aside from the great team, this property is located in the best spot as well with good schools in the area. 100% recommend for anyone looking to lease here.

Mike B 2 months ago

Windsor Winchester is by far the finest rental experience I have ever had. The building is new and well maintained, the surrounding area is full of conveniences and opportunities for fun, exercise, dining, night life and is incredibly pet friendly. The pool, outdoor cooking areas, gym, and all other amenities make all the difference as well. I particularly love the "dog spa" and free bicycle storage. The new ownership have brought in the friendliest staff and the maintenance crew are the best, most efficient and friendly I have ever experienced. Keep up the great work, Windsor Winchester!

Adam Thomas 2 weeks ago

I wish I could review this apartment just for the residents. The staff at this complex really tries to make it a good place to live. Maintenance works their butt off to keep the place clean, but the residents that live here absolutely trash the place like pigs. It’s disheartening that the people who call this place home, even if just for a while, can’t pick up after themselves. They don’t pick up after their pets, they leave the elevators covered in pool water and filth, and they just scatter their trash all over the building. For a place that cost several thousand dollars a month to live at, you would think that the residents could rise above a third grade mindset and clean up after themselves.