River House Apartments

courtney kempf 3 months ago

I had a wonderful experience working with Jackie, the leasing agent. She was incredibly helpful, professional, and responsive throughout the entire process. Jackie took the time to answer all of my questions and made everything feel easy and stress-free. Her friendly attitude and attention to detail really stood out. If you’re looking for someone who truly cares about helping residents, Jackie is the person to work with! Highly recommend. CANT WAIT TO MOVE IN!

Justin Jorgensen a month ago

Absolutely love living here. This is hands down one of the best apartment communities in downtown San Antonio. The leasing team is incredible — every single agent has been genuinely friendly, welcoming, responsive, and helpful from day one. You can tell they actually care about the residents and take pride in the community, which is rare to find. The amenities are amazing too. The pool area feels like a luxury resort, the brand-new gym is modern and fully equipped, and the new community center is beautiful and always well maintained. Everything here feels upscale, clean, and thoughtfully designed. Location-wise, it honestly doesn’t get better. Being less than five minutes from the Pearl is a huge plus. You’re close to some of the best restaurants, coffee shops, nightlife, and entertainment in all of San Antonio while still having a community that feels peaceful and high-end. If you’re looking for a luxury apartment in downtown San Antonio with an unbeatable location, incredible amenities, and a leasing staff that truly goes above and beyond, this is the place. Five stars all day.

Chris Kennedy 6 months ago

Stay Away unless you like surprise fees mid lease, no response from the front office, and your work orders closed before the work is done…Avita Property Mgmt, who has miserable reviews to begin with and has a terrible reputation recently took over the property. This has been an unmitigated disaster and community destroying change. The resident app doesn’t work which means you can only call an AI asst after hours that doesn’t relay messages to the front office. They are going to start charging an additional $30 or more for parking mid lease, moving to valet trash (which is a stink disaster and not upscale at all if you haven’t experienced it), and the property manager will do her best to minimize and evade the your habitability issues with your apartment to avoid being at fault. Great location, used to be a decent price, but like everything else the cost for what you get is going down and down. Not only that but it’s pretty filthy around the grounds.

Omar Perez 5 months ago

There are ongoing concerns regarding property management performance and overall service quality. Recent changes in ownership and management have not resulted in noticeable operational improvements. Communication has also become more difficult due to the implementation of an AI-based system, which limits access to live staff for issue resolution. Current renovation efforts suggest the possibility of future rent increases, which may be a concern for residents. There are several maintenance and cleanliness issues throughout the property. Spider webs are present in multiple areas, and common spaces appear consistently dusty. Stairwells are dirty and would benefit from deep cleaning or power washing. Hallways have a yellowish appearance due to lighting and/or wall color, which gives the space a dim and outdated look; improved lighting or repainting may enhance the environment. The garages are also dusty, contain spider webs, and appear inadequately maintained. A safety mirror is missing at garage corners where visibility of oncoming vehicles is limited. Trash containers near garage entrances contribute to unpleasant odors in high-traffic areas. Elevator buttons appear unclean and may require maintenance or repair. The primary concerns are the condition and cleanliness of the stairwells and garages, as these areas affect both safety and daily resident experience.

April C 3 months ago

I’ve had a great experience at River House Apartments! The property is beautiful, well maintained, and the atmosphere is quiet and welcoming. The management team is always helpful and responsive whenever anything is needed. A special thank you to Marina, who truly goes above and beyond. She is professional, friendly, and genuinely cares about the residents. Marina has made this transitioning experience smooth and positive, and her attention to detail really stands out. If you’re looking for a place that feels like home with a team that actually cares, I highly recommend River House Apartments!