The Waller

Lee Lawson a month ago

I recently toured The Waller and was very impressed with the property, amenities, and overall atmosphere. The building is beautiful, modern, and clearly very well maintained. A special thank you to Tony in the leasing office — he was professional, knowledgeable, and incredibly welcoming throughout the tour. He answered every question thoroughly and made the experience enjoyable and informative. Tony is a tremendous representation of The Waller and its level of service.

Frank Camacho 2 years ago

I have been living at The Waller, and it’s been an amazing experience so far! The leasing community staff are incredibly friendly and helpful, making the rental process smooth and stress-free. The amenities are top-notch, especially the gym and Joe’s coffee shop conveniently located in the lobby. The location is unbeatable, right in the heart of Austin on 11th Street. You’re within walking distance of many local stores, and Waterloo Park is nearby, which my dog absolutely loves. What stands out the most is the prompt and efficient handling of maintenance requests. Any issues I’ve had were addressed quickly, which is a huge plus. Overall, The Waller is one of the best properties I’ve ever lived at. Highly recommended!

Just Marti a year ago

The Waller staff and customer service are awesome—everyone’s super nice, especially Hannah! I love my apartment. The only thing it’s missing is a pantry and a linen closet, but other than that, it’s been great. I love my balcony, the huge closet, the built-in desk, and the big bathroom. I’m only moving because I’m looking for a little more space, a yard for my pup, and some extra parking.

Maria Laura Sanchez colmenarez a month ago

This has been the worst living experience I have ever had. The water is constantly being shut off from 9 AM to 4 PM, and this has happened multiple times. I have a child who needs access to water throughout the day, and it is completely unacceptable to be expected to live under these conditions. I pay nearly $4,000 a month to live here, yet basic necessities like running water and electricity are unreliable. The apartment has ongoing issues with strong paint fumes due to poorly maintained walls being repainted, and my son even became sick from the smell because of his allergies. On top of that, the breakers constantly fail, causing the electricity in the apartment to go out repeatedly. The list of issues continues to grow, yet management’s response was to “go shower at the gym,” which is beyond unreasonable. The living conditions in this building are unacceptable, and I strongly believe the City of Austin should investigate what is happening here. No resident paying these prices should be forced to deal with these conditions. At this point, I am formally demanding to be released from my lease immediately and without penalties due to the unsafe and unlivable conditions of this property. I should not be financially penalized for wanting to leave an apartment that has failed to provide basic habitability and a safe environment for my family.

Charles Meng 11 months ago

After 15 months of living at the Waller, I am a qualified tenant to say something here. This apartment building is fantastic and it staffed with the best management team. I met Nicole on day one and always get my best rate for his customer service. I was in jealousy that the Greystar was able to hire the best employee in the town. The 90% of occupancy rate is the proof that this property is the top 1 in downtown Austin.