The Oasis Anaheim

Anastasia Romo a month ago

I’m writing based off my own experience as it has only ever been positive. My brother has been living here for almost 2 years now and the staff has been absolutely outstanding. Very attentive and communicative. I can understand how busy this property can get and the 2 leasers at the front of the office have been nothing but amazing! If we ever have a concern, they’re very quick to want to assess the situation. We plan to renew to see the continuous growth of this beautiful property!! :)

Humberto Arauz 4 weeks ago

Thank you, from the beginning to the end, I was treated with respect, compassion and kindness. Would recommend it? Absolutely, I had the privilege to call it home, saw my kids grown bigger, enjoy the Olympic pool, workout at the gym (sometimes lol 😆) super secured place to live, entertainment every month, food trucks every week, theater room, business room, community services like reporting when a pet got lost, great maintenance guys, always very well spoken and polite towards me and my family, I’ll miss you guys, specially the receptionists and managers, a coffee is owed and I’ll pass by someday 👊😎.

Maria Llanes a month ago

If I could save just one person from moving here and going through the nightmare that we have been through that would be good enough for me. Let start off by saying don't move here! Same as past reviews if I could leave zero stars I would. We have had issues since the day we moved in. Nothing ever works! They want to call themselves luxury apartments, however it's anything but that. The biggest issue I have had is with maintenance it's pretty much non-existent. Honestly if you could do it yourself because they are no help. They ask you to put in a request on the app that no replies or answer too. Then you have to wait a week a two to see if anyone even replies. Then you call and say they sending someone, that person shows up and doesn't fix the issue. The issues we have has since moving in : -community issues: bbq pits almost all are broken or defective. Pool and Jacuzzi not maintained well. Elevators always out of order. The gates to come in are always out of order. Went to use pool table sticks broken missing balls. -Washer was full of mold and smelled horrible. Took almost two months for them to fix it and still refuse to replace it. -screens on all windows filthy and bended ask them to replace them. Let me add there is no communication they will show up weeks later do nothing and close the order. They have came twice to unbend and put them back. Whenever I open a door it goes flying off!! An office worker told me almost a year they were on back order. Just had to let it go they are still broken and flying off. -front door lock broken couldn't lock or unlock the I stated to them they need to come asap this is matter of safety we are leaving to work with our doors unlocked took them weeks to fix. The problem is still there at this moment it's so hard to lock and unlock the front the door. -no hot water for 3 weeks, put the order in on app, nothing. Called the after hours line, nothing called the office stating a have a baby and I cannot bathe in cold water this issue needs to rectified immediately. Managers suggestion was to run the water for 15-20 mins to get Luke warm water. Yes we also pay for water here so sure let me just run my bill up. -the ceiling in my bathroom has leaked 3 times they come in clean it up and don't fix the problem. The last time which was a month ago flooded my whole bathroom ruined my furniture and finally they stated my ac system was broken. Took over 3wks to fix because of my constant calls and nagging. So no AC for 3wks had to open windows and watch my screens fly off constant flies and bugs coming in. -lastly which is probably the worst of all. We have to pay to park here 25 I believe for a parking permit. Parking lot of full a lot of the time I had called the office w saying I had a visitor and there is no parking anywhere said only parking available Is the office parking in the structure. I asked is there anywhere we can park? She said the office is about to close go ahead and park there just make sure you move the car before the office opens. I made my friend a permit and parked there -this Friday i circled a few times and no parking. Anywhere! I have a handicap placard as well as a permit to park in the community. It's was after 10pm and office was closed and the manager had told me in the past to move before they open. So I parked in the office parking and came for my car before there opened only to find out my car had been towed. The office was closed still I had a handicap placard my car SHOULD NOT have been towed! When I called the office and asked if my car had been towed or if it was stolen. She said it was towed. I asked her why if i have a handicap placard and they were closed. I told her I was told to move the car before the office opened. She contacted the manager to verify and the manager replied back with I never said. The lack of integrity is sickening. Take my advice don't move here, unfriendly staff, non existent maintenance and nothing ever works.

Sandra a month ago

0 stars- I don't even live here -- thank God -- but I'm here often enough visiting family to know this place is an absolute disaster. I genuinely feel bad for anyone trapped here until their lease ends. These "luxury apartments" are a complete joke. You're paying outrageously high rent for broken amenities, incompetent maintenance, rude and unprofessional staff, and practically nonexistent parking. And the worst part? The office staff openly ignores and violates the Americans with Disabilities Act. For a property that loves to market itself as "luxury," the management is shockingly careless, unethical, and completely incapable of doing their jobs. This place is overpriced, poorly managed, and honestly one of the most frustrating living situations I've ever dealt with --and I don't even live here. DO NOT RENT HERE!!!!

Erl Angelo Reyes 4 months ago

Since we’ve moved in sept of 2025 at one of the townhomes, Elias has come through our place fixing every issue we have and he’s been efficient and swift with his repairs. Not only that, he explains everything thoroughly so us renters know what is happening every step of the way. A plus is that he’s also open to taking his shoes off at a no shoe inside apartment, which is rare with apartment maintenance techs these days.